Frequently Asked Questions
Specialty coffee refers to beans that score 80 or higher on an SCA rating, which indicates exceptional quality and unique flavors without defects. This coffee can often be traced back to specific farmers or regions, which allows for more transparency than commercial coffee.
We do not pre-grind our coffee, because the freshness is lost faster. To ensure that you can still enjoy our fresh coffee, we offer a coffee grinder. With this you can grind the beans yourself for devices such as a filter machine, French press, AeroPress, moka pot and espresso machine, so that you always experience the optimal taste and freshness.
Our coffee naturally has a shelf life of at least one year, but specialty coffee is at its best when consumed between 2 and 8 weeks after roasting. That is why we only sell coffee one month after the roasting date. This way you are always assured of the highest quality and can optimally enjoy the richest aromas and fullest flavors.
If you want to return or exchange your order for any reason, we are happy to help! Returns are possible within 14 days of purchase. The costs for returning are at your own expense. You can return your product for a voucher, another product or a refund. Please note that returned items do not show visible signs of wear or use.