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Frequently Asked Questions

Why choose Koffie Kenner?

Choose Koffie Kenner and discover exclusive coffees from independent Dutch roasters from home. We carefully select only the best coffees, to offer you an exceptional taste experience. At Koffie Kenner, quality comes first, and we strive to connect every coffee lover with their perfect cup of coffee.

How fresh is the coffee I receive?

Our coffee naturally has a shelf life of at least one year, but specialty coffee is at its best when consumed between 2 and 8 weeks after roasting. That is why we never sell coffee longer than one month after roasting date. This way you are always assured of the highest quality and can optimally enjoy the richest aromas and fullest flavors.

Can I return my order?

If you want to return or exchange your order for any reason, we are happy to help! Returns are possible within 14 days of purchase. The costs for returning are at your own expense. You can return your product for a voucher, another product or a refund. Please note that returned items do not show visible signs of wear or use.