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Frequently Asked Questions
Why choose Koffie Kenner?
Choose Koffie Kenner and discover exclusive coffees from independent Dutch roasters from the comfort of your home. We carefully select only the best coffees to offer you an exceptional taste experience. At Koffie Kenner, quality comes first, and we strive to connect every coffee lover with their perfect cup of coffee.
How fresh is the coffee I receive?
Our coffee naturally has a best-before date of at least one year, but specialty coffee is best enjoyed when consumed between 2 and 8 weeks after roasting. That’s why we never sell coffee more than a month after the roast date. This way, you are always guaranteed the highest quality and can fully enjoy the richest aromas and fullest flavors.
Can I return my order?
If you want to return or exchange your order for any reason, we are happy to help! Returns are possible within 14 days of purchase. The cost of returning is at your own expense. You can return your product for a voucher, another product, or a refund. Please note that returned items must not show visible signs of wear or use.