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Frequently Asked Questions
Choose Koffie Kenner and discover exclusive coffees from independent Dutch roasters from home. We carefully select only the best coffees, to offer you an exceptional taste experience. At Koffie Kenner, quality comes first, and we strive to connect every coffee lover with their perfect cup of coffee.
Specialty coffee refers to beans that score 80 or higher on an SCA rating, which indicates exceptional quality and unique flavors without defects. This coffee can often be traced back to specific farmers or regions, which allows for more transparency than commercial coffee.
Specialty coffee is best consumed between 2 and 6 weeks after roasting. That is why we do not sell coffee that is older than three weeks. This way we guarantee that you get the best quality and can always enjoy the richest aromas and fullest flavors.
If you need to return or exchange your order for any reason, we're here to help! We offer free returns within 30 days of purchase. You can return your product for a voucher, a different product, or a refund. Please make sure that returned items do not show any visible signs of wear or use.