Barista Essentials Half-Glazed Cappuccino Cup

If you want to return or exchange your order for any reason, we are happy to help! Returns are possible within 14 days of purchase. The costs for returning are at your own expense. You can return your product for a voucher, another product, or a refund. Please note that returned items must not show visible signs of wear or use.

Yes, all our equipment comes with the standard manufacturer’s warranty.

In most cases, the warranty period is 24 months, unless otherwise stated on the product page. During this period, we cover manufacturing defects or faults that are not caused by improper use.

If you make a warranty claim, we will contact the supplier or manufacturer. In many cases, the defective part will be repaired or replaced.

If you have a defect or want to make a warranty claim, contact us at contact@koffiekenner.com. Include photos/videos and your order number for a quick resolution.

Our equipment is always delivered new and in its original packaging. In most cases, you will need to install or set up the device yourself. Of course, you will receive a clear manual from the manufacturer.

Need help with installation or settings? Feel free to contact us.